From your first brief to shipment coordination, we help organize specifications, samples and production follow-up for lighting, furniture and related project products. At each stage, we clarify what needs your approval and what happens next.
Send your product list, references, quantities, delivery destination and target date. We identify any missing details before reviewing options.
Compare suitable products or development routes, including specifications, pricing, minimum quantities and estimated lead times.
Review drawings, finishes and samples where needed. Record your approvals and any revisions before production is confirmed.
Confirm order details, payment terms and production milestones. We follow up on progress and coordinate the agreed checks.
Review packing information, shipping documents and freight arrangements. Confirm shipment readiness and the responsibilities for delivery.
Key requirements, approvals and changes are recorded so you, SINLUX and the relevant factory can work from the same agreed information.
Stage
What we review
What we confirm together
Project brief
Products, quantities, application, budget and target date
A written summary of your requirements
Product options
Specifications, quotations, minimum quantities and lead times
Selected options and any details still to resolve
Samples, where needed
Appearance, dimensions, materials, finishes and function
Sample approval or a recorded revision list
Production
Final specifications, payment terms, packaging and agreed checks
Order confirmation and production milestones
Shipment
Packing details, shipping documents and freight arrangements
Shipment instructions and delivery responsibilities
01 · Project brief
What we review
Products, quantities, application, budget and target date
What we confirm together
A written summary of your requirements
02 · Product options
What we review
Specifications, quotations, minimum quantities and lead times
What we confirm together
Selected options and any details still to resolve
03 · Samples, where needed
What we review
Appearance, dimensions, materials, finishes and function
What we confirm together
Sample approval or a recorded revision list
04 · Production
What we review
Final specifications, payment terms, packaging and agreed checks
What we confirm together
Order confirmation and production milestones
05 · Shipment
What we review
Packing details, shipping documents and freight arrangements
What we confirm together
Shipment instructions and delivery responsibilities
A different finish, revised dimension or quantity change can affect price and timing. We review the request with the relevant factory and discuss the implications with you before revised work proceeds.
The updated details and your approval are recorded. For repeat orders, we start from the previous approved specification and reconfirm availability, pricing and any changes.
SINLUX is your point of contact for the agreed project scope. We coordinate requirements, approvals and production follow-up with the lighting factory we founded and the partner factories involved in furniture or other product categories. You help keep decisions clear by appointing a main contact for feedback and approvals.
We agree on key milestones and a suitable update schedule at the start. Updates focus on progress, outstanding decisions and any changes affecting the order. The frequency depends on the product and production stage, with important issues raised when they need your attention.
Not always. Existing products may be reviewed through specifications, drawings, finish references and product photos. For custom lighting or furniture, a physical sample may be useful to confirm important details. We discuss the appropriate review method, sample cost and timing before proceeding, and you or your designated representative confirms approval.
Send the requested change as early as possible. We check its feasibility with the relevant factory and explain any effect on cost, materials already purchased or the production schedule. Changes are not automatic once production has started; revised work proceeds only after the updated terms are agreed.
The schedule depends on product availability, quantities, sample approvals, materials and the agreed payment arrangements. We confirm an estimated production lead time with the order and review shipment timing separately. Tell us your required arrival date early so production and transport can be considered together.
We explain the reason, the expected effect on the schedule and any practical options available. For orders involving several factories, this may include reviewing whether to wait for all items or discuss separate shipments. Any additional costs or revised arrangements are agreed with you before action is taken.
Contact us promptly with the order reference, affected quantities and clear photos of the products, packaging and labels. We review the issue against the approved specifications and coordinate with the relevant factory or freight provider to establish what happened and discuss an appropriate resolution.
Share your lighting, furniture or related project requirements, along with quantities and your target date. We’ll review the brief with you and identify the next decisions to make.